As with all commercial, gallery and subscription websites we collect personal information from you when you make a purchase, and/or sign up for services through us or through any of the third party websites acting on our behalf.
The details in this policy refer to the company Sketchbook Squirrel or sketchbooksquirrel.com as owned by the artist J.A Godwin working as Jarnie Godwin and not to any other company or person that may have a similar name, (or in my case, names)
Updates are occasionally made to the Policy so please do return and review this Policy regularly. For the purpose of the Data Protection Act 1998 the data controller for this website is J.A. Godwin.
The Information We / Our Web Host Collect from You
In operating this website we may collect and process the following data about you:
Your name – so we know what to call you
Email address – so we can email your order confirmations, registration Username, delivery delays, offers, newsletter etc
Delivery address – an obvious one
Telephone number – we’ll only call if we have a problem with/ or need to talk to you about your order
Credit card or online payment details – we/or third party websites only ask for these when you place an order, or register for recurring payment of subscriptions
Mobile / contact number – so we can text or call you with details about your orders or where we have a question
i. Details of your visits to the website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
ii. Information that you provide by filling in forms on the website, such as when you registered for information or join the newsletter mailing list.
iii. Information provided to me when you communicate with me for any reason.
Cookies are small text files that websites send to your computer. A cookie can be thought of as an Internet user’s identification card. They let the website know when the user has returned. This lets the site bring up information relevant to that user, for example your name, past orders etc.
Cookies are not computer programs, and can’t read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user’s email address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website. It is possible to opt out of cookies via your browser’s cookie settings, but if you do this you will not be able to access certain functions from the Sketchbook Squirrel website as the functions of the website are dependent on cookies. Please note that cookies are computer specific, so if you log on to any site from a different computer, the cookie settings on that computer will apply.
Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help me to improve the website and accessibility services that I provide to you. Allowing your chosen accessibility choice to continue throughout each page of the site you visit.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular functions of this website. For further information about managing and disabling cookies on your computer see www.allaboutcookies.org/manage-cookies.
On occasion we gather information regarding your computer whilst you are on this website. This enables us to improve the services we provide, and to provide statistical information regarding the use of this website where appropriate. Such information will not identify you personally as it is statistical data about all visitors and their use of the site. This statistical data does not identify any personal details whatsoever.
Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide better services for you. In addition, we may use the information for the following purposes:
i. To provide you with information requested from us, relating to our services. To provide information on other services which we feel may be of interest to you, where you have consented to receive such information.
ii. To meet our contractual commitments to you.
iii. To notify you about any changes to this website, such as improvements or service changes, that may affect the service we provide. If you are an existing customer, we may contact you with information about services similar to those which were the subject of a previous sale to you, but only from our own services or products.
If you are a new customer, we will only contact you when you have provided consent and only by those means you provided consent for. An automatic email response is connected to the Contact and Newsletter Sign-Up Forms on this website, to acknowledge receipt of your request.
If you do not want us to use your data you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data. Enter ‘Withhold Info’ in the message or subject field.
Please be advised that we do not reveal information about identifiable individuals but we may, on occasion, reveal aggregate statistical information about our visitors.
Storing Your Personal Data
Data that is provided to us is stored on our secure service provider servers. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent via this website electronically, and transmission of such data is therefore entirely at your own risk.
Disclosing Your Information / Data Protection
There are some occasions when, where applicable, we may disclose your personal information to any member of the company. This includes, where applicable, our subsidiaries, holding company and its other subsidiaries (if any).
We may also disclose your personal information to third parties, but only:
i. Where we sell any or all of the site/business and/or my assets to a third party.
ii. Where we are legally required to disclose your information.
iii. To assist fraud protection and minimise credit risk.
There are a few circumstances where we may share some of your data with others:
With agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) that we may use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function. The third party websites we use may also use this functionality when processing orders on our behalf.
In the unlikely event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business).
Third Party Links
You will find links to third party websites on this website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Access to Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee which covers the costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.