FAQ’s

Here are a few of the most frequently asked questions about signing up to become a new member

 

Can I download the videos to keep for later?

No. Videos are designed for streaming to all devices, including Laptops, PCs, and mobile devices. As long as you remain a  member, you can view the videos

Are the tutorials suitable for complete beginners?

Yes absolutely. Lots of the tutorials are designed with complete beginners in mind. Just take a look at the tutorials that are  Suitable for All

How is my subscription taken care of?

Once you sign up and become a member, the clever piece of software that creates your account takes care of everything for you, and  keeps your payment updates running smoothly. At any time, you can check the status of your account

How do I sign in?

Signing in is easy. Click the login button and using both the Password you created at registration, and the Username you were sent in the welcome email, you can login to the site.

What if I’ve lost my Password?

Nevermind, click the login button, and just underneath it has a ‘lost your password’ link. Click on this and you will be sent a Password reset. The Username for the site is unique to you, and cannot be changed.

How do I find the Tutorials library?

That’s easy too. Once you login there will be two button at the top right hand side of the page. Click on My Tutorials, to see all the videos you are working on, then click on View all Tutorials to see the full library, including the Technique Tool Box.

What do I do if I change my mind

Hopefully, this won’t happen, but if you do change your mind, and you decide it’s not for you, contact me by email within 10 days of signing up for a refund.

How do I cancel my membership?

At any time you can cancel your membership through your online account on the site, and no further payments will be taken